VDOT's Highway Maintenance Management System (HMMS)

CLIENT: Virginia Department of Transportation (VDOT)
LOCATION: Virginia

VUEWorks gives VDOT the ability to create work orders based on location, using the mapping feature.

With a direct integration from VDOT's customer service center, the system provides pre-configured work orders with the GIS data already populated.

The MobileVUE allows maintenance staff to receive work orders while on the job.

Enhanced reporting capabilities and the reduction of paper-based forms improves VDOTs efficiency.

CHALLENGE

VDOT needed a transportation-centric, web-based, and spatial- and mobile-enabled asset management solution (AMS) to improve management and cost control of its operations across all nine field districts and a central office. The solution needed to focus on maintenance, traffic engineering, and structure and bridge functional areas.

SOLUTION

In partnership with Data Transfer Solutions, the GeoDecisions team supported the implementation of VUEWorks®, a web-enabled, GIS-integrated enterprise asset management (EAM) software. The work involved integration between VUEWorks and VDOT's existing enterprise system, including customer service (Microsoft Dynamics), inventory, equipment, and employee systems. Also, the team converted data to a GIS format to complete the new VDOT Highway Maintenance Management System (HMMS) project.

The VUEWorks software is a GIS web-based enterprise asset and work order management system that provides government agencies with the ability to manage, analyze, integrate, and share valuable asset and work management information. Implementation included solution design, integration, testing, and training. The team converted and loaded existing asset management data and performance models. Ultimately, they also needed to make sure VUEWorks worked seamlessly with the other system, which involved close collaboration throughout VDOT as the team worked to understand priorities and connect the disparate systems.

VUEWorks manages any infrastructure asset to minimize the total cost of owning and operating it while delivering desired service levels. The software allows VDOT to track and manage any asset, including transportation infrastructure, equipment, inventory, facilities, and fleet vehicles. This solution is integrated fully with Esri technology.

KEY TECHNOLOGY

• VUEWorks asset management software

• ArcGIS Enterprise

• Microsoft Dynamics

• IBM IIB

• Microsoft SQL Server

• Oracle Database

KEY RESULTS

• Improved VDOT's ability to manage, forecast, resource, and respond to the needs of motorists across its entire highway infrastructure.

• Empowered field users to reply to and communicate outcomes in real-time, assisting the department in meeting constantly evolving customer service goals while reducing costs, administrative overhead, and planning lag times.

• Used ESRI ArcGIS Portal platform, reducing hardware, storage, and software costs.